Our Data Protection, Security and Privacy Policy

Our data protection, security and privacy policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act . We are regulated by the ICO (Information Commissioners Office)

We collect information about you to process your order and to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

It may be neccessary to pass your name and address onto a supplier if we need to send a plain label order to you. All our suppliers are GDPR compliant.

We do not sell your information to other businesses.

The type of information we will collect about you includes:
  • your name
  • address
  • phone number
  • email address

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us at:


If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

The Printerspareparts website encrypts data sent to and from merchants and customers using the HTTPS protocol. The website also encrypts any sensitive stored information, and salts and hashes merchant and customer passwords using bcrypt.